OUR SUPPORT CENTER

image

Product Support

Need technical support?

More
image

Warranty

Start the warranty process

More
image

Email us

Contact us if your question isn’t answered

More

CAT BOX F.A.Q

Yes. Each of the channels share a common ground. This is especially important with digital signals.
For balanced analog we've achieved distances of over 600ft using our SuperCAT cable. The results will vary with other CAT5 brands. For digital signals we reccommend distances up to 330 ft as per AES/EBU standards.
The CAT Box comes with a chassis ground lift switch which will disconnect the ground from the box. Helpful if you run into issues with the metal body grounding to something else.
Absolutely! All of the RATCAT family will work together, bringing audio over CAT to the places you need​ it most. Connect CAT Box to CAT Tails or CAT Racks, split signals using the parallell/thru jacks, and route your audio where you want.
The CAT Box is capable of sending or receiving signals, just like an analog snake. ​You can use gender turnarounds OR use the "parallel" option and a second CAT Box. When sending mixed signals a high quality CAT cable is encouraged.
The short answer is no. But in order to use phantom power and to minimize noise, we strongly suggest you use properly shielded cable. You can check if your cable is shielded by checking for continuity on the RJ45 jack using a multi-meter. Still not sure? Just purchase SuperCAT and you know you'll be covered.
While the CAT Box will work with any console on the market, it is important ​to note that it does not do any D/A conversion. The beauty of the CAT Box is that it sends analog audio over lightweight CAT cable, no conversion required. Hook directly up to your XLR connections and let CAT Box do the rest.